Privacy Policy

Effective October 21, 2026

Positor Group LLC operates SignUpSnap ("SignUpSnap", "we", "us"). SignUpSnap is a sign up and scheduling service for teachers. Teachers create sign up forms. Parents and guardians book or respond through a link.

This policy describes the personal information we collect, how we use and share it, how long we keep it, and the rights you have. It applies to signupsnap.com, app.signupsnap.com and every SignUpSnap form.

We do not show ads. We do not sell personal information, share it for cross-context behavioral advertising, or use it to build profiles.

Who This Policy Covers

• Teachers: people who create a SignUpSnap account and make forms.
• Parents: parents, guardians and other adults who book, respond to or join a waitlist on a form. Parents do not create an account.
• Visitors: people who visit signupsnap.com.

SignUpSnap is for adults. It is not directed to children, and students do not use it.

Information We Collect

From teachers:

• Name and email address.
• A password, if the teacher signs in with email and password. We store only a hashed version.
• Name and email address from Google or Microsoft, if the teacher signs in with that account.
• Two-factor sign-in settings, including hashed recovery codes.
• Form content: titles, dates, times, locations, slot settings and any text the teacher writes.
• A logo and brand color, if the teacher uploads them on Teacher Pro.
• Time zone and notification preferences.
• Billing details for Teacher Pro. Stripe collects card details. Card numbers do not reach our servers.

From parents:

• Name and email address.
• The child's name, in the format the teacher chose: first name, first name and last initial, or full name.
• The slot, item or event the parent picked, and the meeting type if the form asks for one.
• Any other answers the form asks for.

Collected automatically:

• IP address and browser signals. Cloudflare Turnstile uses them to block bots on forms.
• Server logs, kept to run and secure the service.
• On signupsnap.com, pages visited and device and browser details, through Cloudflare Web Analytics and Google Analytics.

Cookies

The app uses cookies that it needs to work: a sign-in session for teachers, a short-lived cookie that carries a booking confirmation to the next page, a cookie that remembers a valid sign-up code, and a cookie that remembers the language a parent picked. signupsnap.com also uses Google Analytics cookies to measure visits. We do not use advertising cookies.

How We Use Information

• To run the service: show forms, take bookings, and send confirmations, reminders, waitlist offers and summaries.
• To add bookings to the teacher's calendar and create meeting links.
• To translate forms and emails into the parent's language on Teacher Pro.
• To sign teachers in, bill Teacher Pro and answer support requests.
• To secure the service and stop spam, fraud and abuse.
• To measure visits to signupsnap.com.
• To meet legal obligations.

We do not use personal information for advertising. We do not sell or rent it.

Who Controls Booking Data

The teacher who created a form controls the information parents enter into it. We process that information for the teacher and, where a school uses SignUpSnap, for the school. For FERPA purposes, we act as a "school official" with a legitimate educational interest, under the school's direct control. We use that data only to provide the service. We do not re-disclose it except as this policy describes or the school directs.

Google, Microsoft and Zoom

A teacher can connect Google, Microsoft or Zoom to sign in, add bookings to a calendar and create meeting links.

• We request only the access these features need.
• We use calendar access to create, update and delete the events SignUpSnap makes. We do not read the teacher's other events, email or contacts.
• We do not use data from these accounts for advertising. We do not sell it.
• Our staff do not read it, except for security, to comply with law, or with the teacher's permission.
• We do not use it to train AI or machine learning models.

SignUpSnap's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

A teacher can disconnect any of these accounts in SignUpSnap settings, or in the account's own permission settings, such as Google Account permissions.

How We Share Information

We share personal information only:

• With the service providers listed under Subprocessors, under written contracts that limit their use of it to providing services to us.
• With the teacher who created a form, for the information entered into that form.
• When the law requires it, or to protect the safety of people or the service.
• With a buyer or successor if SignUpSnap is sold or merged. The successor must keep honoring this policy for the information we hold.

We give 30 days' notice before we add a new subprocessor that handles personal information.

Subprocessors

Data Retention

• Form and booking data is deleted automatically 30 days, 6 months or 12 months after the form's last event date. The teacher picks the period. The default is 12 months.
• A teacher can delete any form or response at any time.
• Account data is kept until the teacher deletes the account.
• Billing records are kept as long as tax and accounting law requires.
• Server logs are kept only as long as needed for security and operations.

Children

SignUpSnap collects information from adults about their children, such as a child's name on a conference booking. We do not knowingly collect personal information from children. Children may not use the service. We delete personal information that a child under 13 submits as soon as we learn of it.

Students and Schools

We comply with the student privacy laws that apply to us, including FERPA, California's SOPIPA, New York Education Law 2-d and Illinois SOPPA. We do not use student information for targeted advertising, to build profiles, or for any purpose other than providing SignUpSnap. A school or district can request a signed Student Data Privacy Consortium National Data Privacy Agreement on the School and District plans.

Security

Data is encrypted in transit with TLS and at rest with AES-256. Backups are encrypted. Each teacher can reach only that teacher's own forms and responses. Teachers can turn on two-factor sign-in. No system is perfectly secure, and we cannot guarantee that information will never be accessed without permission.

We notify affected schools, teachers and parents of a breach of personal information within the time the law requires.

Choices and Rights

• Parents can ask the teacher, or us, to correct or delete a booking.
• Teachers can view, edit, export and delete their data in the app, and can delete their account.
• Schools and parents can ask us to delete data. We complete verified deletion requests within 30 days.

Residents of some states and countries have more rights, such as the right to access, correct or port personal information, and to appeal a decision on a request. Email us to make a request. We may need to verify your identity first. We respond within the time the law requires and do not discriminate against anyone for making a request.

Where Data Is Stored

We store data in the United States. Some service providers process data in other countries to deliver the service.

Changes to This Policy

We will email teachers and post the new policy here before a material change takes effect. The effective date at the top shows when the policy last changed.

Contact

Positor Group LLC, doing business as SignUpSnap. Email privacy@signupsnap.com.